Frequently Asked Questions
No, the 306 model dryer rack is not boxed and because of its size cannot be drop shipped. At this time, that is the only model we cannot drop ship and does not have a box. The model 305 ships fine individually but cannot be drop shipped packed three to a box. All other drying racks can be shipped individually or in three packs.
Sure, just give us a call or email us and we will send our packet with all our information inclosed
Yes, we stand behind our work. If at any time you find fault with our work, we will replace the item immediately.
Call us as soon as possible. If its damaged by the carrier, we will replace your items and contact the carrier. You or your customer will need to hold the damaged item for 7 working days. After the seven days you may discard. If its mismanufactured, we will send you or your customer a replacement and a return shipping tag, so you can send the damaged product back to us.
We ship via UPS, FEDEX, USPS or for larger orders we ship via common carrier. If you prefer, you can use your own common carrier.
Yes, but if this is for an order you are placing, we will hold the shipment until we receive your check unless you are approved for the 30 day net program.
Yes, we charge a four dollar handling fee to drop ship to your customers for you.
We have no minimum orders. Here at Robbins Home Goods we consider no order too small or too big.
Yes, we now sell wholesale and retail
First you will need to make out a credit application, and then return the application to us. Once approved, you will go onto the thirty day net program.
Sorry, we sell at the lowest prices possible, so we are not able to give discounts.
We accept Visa and MasterCard payments. If you qualify for 30 day net payments, then you just pay once a month for your orders and can mail in a check to cover expenses.
We do not disclose any credit or personal information to mailing list or catalogue companies.
We charge a 15% handling and restocking fee on all returned items.
Drop ship orders ship in 3-5 business days. Regular orders may take up to 10 business days. Extremely large orders are approximately 30 days out.
We are located ten miles from the coast in Searsmont, Maine. We are approximately thirty-five miles east of Augusta and approximately fifty-two miles south of Bangor and approximately ninety miles north of Portland.
We take great pride in the manufacturing and packaging of our products. Our company has a commitment to produce top quality products for our customers. We stand behind our work. We sustainably harvest our forest. We are committed to a green future in everything we do. All of our products are made in Searsmont, Maine by proud Maine craftsmen.
